Location
Online
Session type
Workshop
In your job, you will often be an intermediary between your company and your customer or a third party. It is vital that you know how to communicate correctly and effectively what the needs of the different parties are. In this workshop, you’ll learn how challenging this can be in a customer briefing, and you’ll get several tips and tricks to help you navigate them.
Learning goals:
- Becoming familiar with the pitfalls of customer communication
- Getting practical advice on how to conduct customer briefings
Trainer:
This workshop is given by Maurice Fransen.
Maurice is a marketing specialist, having worked as a Marketing Director at 538 Group and Q-Dance, as well as Marketing Strategist for ID&T. He also has experience as Account Manager, at V&D and as Account Director at McCann-Erickson.
